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Contact Info
Our Office
170 E Zipp Rd, New Braunfels, TX 78130
Open Office Hours
M-F: 8am – 5pm
S-S: Closed
S-S: Closed
Get in Touch
customerservice@prestigemetalroofing.org
830-626-7677
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Based on 57 reviews
I have had 6 house roofs replaced with Prestige. They always do a good job at a good price.
After a year filled with frustrations (saying the least) dealing with different contractors during a house renovation, it was time to put on a new metal roof. Hours of research led us to Prestige Metal Roofing Systems based out of New Braunfels which in my view was an outside shot since I lived out of their coverage area. From my first interaction with Tricia (office manager), I felt like we had made the right decision. She was so courteous, professional, and helpful in guiding us through the process of metal roofing purchasing/installation. On the day of removing shingles and beginning of metal roof installation, Marco (Owner) showed up with his crews and immediately made sure that the project started out smoothly and answer any questions that we had. He was very courteous and a consummate professional. Can't say enough about his crews. They work tirelessly into late evening to get the project completed and gave us a beautiful standing seam roof. I highly recommend this company. Their customer service and work ethic is second to none I have experienced. Thank you Prestige Metal Roofing for finally affording us a great experience with this house project.
I could not be happier with Marco and the whole team at Prestige Metal Roofing Systems. Marco, the owner of the company came out to give us a bid on replacing our roof. He gave us a bid right there on the spot and his bid was very reasonable. I would also add that this was an insurance claim but Marco never asked how much the insurance company was giving us for a new roof. I know other roofing contractors will ask if they know its an insurance claim. Then they will offer to do the job for whatever the insurance is paying, knowing that the insurance companies often pay the homeowner more than what some companies would charge to do the job.Marco was very professional and a pleasure to work with, he is also a bit of a perfectionist. I have no doubt that our roof was done right and better than the original roof.There was an issue with the metal from the supplier which caused Prestige Metal Roofing Systems to have to switch suppliers. The metal from the new supplier (manufacturer) was about $1,500 more than the original product used for the bid. Marco never once asked me for any more money above our contract even though he was now having to use the more expensive metal roofing.I could go on and on about how they went above and beyond (repairing some poorly done framing of our roof at no extra charge) but the bottom line is I would recommend Prestige Metal Roofing Systems to anyone and should I ever need another roof replacement or new construction roof I wouldn't think of using anyone else.
